Welcome to Pin Up Casino, the leading online gambling platform for players from Bangladesh.

Before you start playing, please read these Terms of Use carefully.

Register now and get bonus 120 % + 250 FS

By using our website, you agree to follow all rules and policies outlined below.

If you do not accept these terms, please stop using our services immediately.

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These terms ensure a fair, secure, and responsible gaming environment for all players.

1. Eligibility & Account Registration

1.1 Age Restrictions

• Only individuals 18 years or older can register and play at Pin Up Casino.
• The casino reserves the right to request proof of age at any time.

1.2 Account Creation

• Players must provide accurate personal information during registration.
• Only one account per person is allowed. Multiple accounts may lead to suspension.
• Players must use valid payment methods registered in their name.

1.3 Account Verification (KYC Policy)

To ensure security, we follow a Know Your Customer (KYC) policy:

• Players may be required to submit identification documents (passport, national ID, or driver’s license).
• Address verification may be necessary via utility bills or bank statements.
• Failure to provide requested documents may result in account suspension.

2. Deposits & Withdrawals

2.1 Deposit Rules

• The minimum deposit amount varies based on payment methods but usually starts at BDT 700.
• All deposits must be made using payment options available in Bangladesh, such as bKash, Nagad, Rocket, Visa, MasterCard, and cryptocurrency.

2.2 Withdrawal Policies

• Withdrawals can only be processed to payment accounts registered under the player’s name.
• The minimum withdrawal limit is BDT 1,000, and maximum limits depend on the payment method.
• Withdrawal requests may take 24-72 hours for processing.

2.3 Bonus & Wagering Requirements

• Bonus funds must be wagered as per the stated terms before withdrawal.
• Attempting to withdraw bonus funds without meeting wagering requirements may result in forfeiture.

3. Fair Gaming & Responsible Gambling

3.1 Fair Play Policy

• Pin Up Casino operates under a licensed and regulated gaming system, ensuring fairness.
• The casino uses Random Number Generator (RNG) technology for fair game outcomes.

3.2 Responsible Gambling

• Players can set deposit limits, wager limits, and self-exclusion periods.
• If gambling becomes a problem, players are encouraged to seek help from organizations like GamCare and Gambling Therapy.

3.3 Fraud & Cheating

• Using software, bots, or fraudulent methods to win is strictly prohibited.
• Violations will result in account suspension and forfeiture of winnings.

4. User Conduct & Restrictions

4.1 Prohibited Activities

Players are NOT allowed to:

• Use fake identities or multiple accounts.
• Engage in money laundering or fraudulent transactions.
• Exploit technical errors or glitches for unfair advantage.
• Harass or abuse customer support or other players.

4.2 Security & Data Protection

• Pin Up Casino protects user data with SSL encryption technology.
• Personal and financial information is never shared with third parties.

5. Bonuses & Promotions

5.1 Welcome Bonus

• New players from Bangladesh can claim a 120% welcome bonus up to 6,00,000 BDT + 250 FS on their first deposit.
• Bonus terms must be met before withdrawals are allowed.

5.2 Loyalty & VIP Program

• Active players can earn loyalty points and unlock VIP rewards.
• VIP players enjoy faster withdrawals, cashback offers, and exclusive bonuses.

5.3 Promotion Abuse

• Players found abusing promotions may be banned from future offers.

6. Technical Issues & Support

6.1 Game Errors & Malfunctions

• If a game malfunctions, bets may be voided, and affected funds may be refunded.

6.2 Customer Support

• Support is available 24/7 via live chat, email, and phone.
• Players from Bangladesh can contact support in Bengali and English.

7. Legal Compliance & Termination

7.1 Jurisdiction

• Pin Up Casino operates under international gambling laws and adheres to strict regulations.
• Players are responsible for ensuring online gambling is legal in their jurisdiction.

7.2 Account Termination

• The casino reserves the right to close accounts for violations of these terms.
• In case of fraudulent activity, winnings may be confiscated.

8. Changes to Terms of Use

Pin Up Casino may update these terms at any time. Players will be notified of major changes via email or site announcements. Continued use of the platform means acceptance of the updated terms.

9. Contact Information

For any inquiries regarding these Terms of Use, please contact:

• 📧 Email: [email protected]
• 💬 Live Chat: Available 24/7

Frequently Asked Questions (FAQ)

Is Pin Up Casino legal in Bangladesh?

Online gambling laws in Bangladesh are unclear, but many players safely use Pin Up Casino through VPNs and secure payment methods.

How long does it take to withdraw money?

Withdrawals typically take 24-72 hours, depending on the payment method and account verification status.

Can I claim multiple bonuses at the same time?

No, only one bonus can be active at a time. Players must meet wagering requirements before claiming another bonus.

What happens if I forget my account password?

Use the ‘Forgot Password’ option to reset your password. If you need help, contact customer support.

How can I self-exclude from gambling?

Players can request temporary or permanent self-exclusion by contacting support or adjusting their account settings.